Gareth has worked for a well-known global postal and logistics group for 16 years and has won many customer service awards. We had a conversation with him last week and asked him about his thoughts on what makes great service

Susan Scott discusses her top three tips when engaging into "Fierce Conversations" and what to be mindful of when doing so. Susan also explains how this Session can help your business. Fierce Conversations teaches attendees how to ignite productive dialogue that interrogates reality, provokes learning, resolves tough challenges and enriches relationships.

The pilot episode of Bromford TV, a new idea from Bromford to share thoughts on current issues.

Sarah Vogel gives a few thoughts on why people come to a coach and what they get!

In 1812, four men at Cambridge University met for breakfast. What began as an impassioned meal grew into a new scientific revolution, in which these men -- who called themselves "natural philosophers" until they later coined "scientist" -- introduced four major principles into scientific inquiry. Historian and philosopher Laura Snyder tells their intriguing story.

People aren't just cooking anymore -- they're cooking, texting, talking on the phone, watching YouTube and uploading photos of the awesome meal they just made. Designer Paolo Cardini questions the efficiency of our multitasking world and makes the case for -- gasp -- "monotasking." His charming 3D-printed smartphone covers just might help.

via YouTube Capture

Watch how McCain Chips are tested on "Good Unlimited Farm" to make sure every chip is perfectly crisp and fluffy. Mmmm if you're having chips tonight.